Last updated: 18 June 2026
This Privacy Policy explains how Aligned Living collects, uses, stores and protects your personal information when you visit www.alignedliving.co.za, contact us, book a class, join a membership, attend a retreat, subscribe to our newsletter, or participate in any Aligned Living offering.
Aligned Living respects your privacy and processes personal information in accordance with the Protection of Personal Information Act, 2013, also known as POPIA, and other applicable privacy laws.
We may collect the following personal information:
Your name, email address, phone number, billing details, booking details, payment confirmation, membership information, newsletter preferences, communication history, retreat application details, dietary requirements, accommodation preferences, emergency contact information, and any health or wellness information you voluntarily choose to share with us.
We may also collect technical information when you visit our website, including your IP address, browser type, device information, time zone, pages visited, links clicked, cookies, and how you interact with the website.
We collect personal information when you:
Visit our website
Complete a contact form
Join the membership or online library
Book a retreat, class, course, circle or event
Subscribe to our newsletter
Join an Aligned Living WhatsApp group or community
Communicate with us by email, WhatsApp, social media or phone
Make a payment through a third-party payment provider
Use our website or online platforms
We use your information to:
Provide our services to you
Process bookings, memberships and payments
Communicate important class, retreat or event details
Send newsletters, updates and offers where you have consented
Manage online memberships and access to content
Support your participation in retreats, classes and programmes
Improve our website and offerings
Respond to enquiries and customer support requests
Comply with legal, accounting and regulatory obligations
Protect the safety, rights and wellbeing of Aligned Living, our clients and our community
For retreats, one-to-one mentorship, wellness programmes or certain classes, we may ask you to share relevant health, dietary, emotional or physical information.
This information is collected only to support your safety, comfort and participation. You are responsible for deciding what information to share with us. Aligned Living does not provide medical diagnosis, treatment or medical advice.
Payments may be processed through trusted third-party payment providers such as PayFast, Fortis, Stripe, Quicket or other secure payment platforms.
Aligned Living does not store your full card details. Your payment information is handled by the relevant payment provider according to their own privacy and security policies.
If you choose to join an Aligned Living WhatsApp group or community, your phone number, profile name and profile photo may be visible to other members of that group.
You are responsible for the personal information you choose to share inside WhatsApp groups. We ask all members to respect privacy and not screenshot, forward or share group content without consent.
If you subscribe to our newsletter or choose to receive updates, we may send you emails about Aligned Living classes, retreats, events, practices, resources and special offers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic and improve our content.
We may use tools such as Google Analytics, Meta Pixel or similar platforms to understand how visitors use our website and to improve our marketing.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, including website providers, payment processors, email marketing platforms, booking systems, retreat venues, accountants, legal advisors, analytics providers and technical support providers.
We may also disclose personal information if required by law, regulation, court order, legal process, or to protect our rights, safety, property or community.
Aligned Living may work with clients, members and retreat guests from outside South Africa. Some of our service providers may store or process data in other countries.
Where this happens, we take reasonable steps to ensure that your personal information is protected appropriately.
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, tax, accounting or legitimate business purposes.
You may request that we delete certain personal information, subject to legal or operational requirements.
You have the right to:
Ask what personal information we hold about you
Request access to your personal information
Ask us to correct or update your information
Ask us to delete information where legally possible
Object to certain processing of your personal information
Withdraw consent for marketing communications
Lodge a complaint with the Information Regulator of South Africa
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no online system is completely secure. You share information with us at your own discretion.
Our website may contain links to third-party websites, booking platforms, payment platforms, social media pages or external resources.
Aligned Living is not responsible for the privacy practices, content or security of third-party websites.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
For questions about this Privacy Policy or your personal information, please contact:
Aligned Living
Western Cape, South Africa
info@alignedliving.co.za
+27 60 923 0265
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa.